Takes & confirms room reservations
Handles new bookings, date changes, and room preferences — confirmed and synced to your calendar in real time.
The Missed-Booking Economy
What happens when every guest call is answered instantly
Hotels using Oravoice’s AI voice receptionist see measurable operational and revenue improvements within the first 90 days. Results vary based on property size and call volume.
40%
Reduction in front-desk call burden
Free staff to focus on in-person guest service and operational excellence.
35%
Increase in after-hours bookings captured
Convert missed evening and weekend inquiries into confirmed reservations.
28%
Average revenue growth from automated upselling
Promote premium rooms, add-ons, and guest services through AI-powered conversations.
<30s
Average escalation time for urgent guest issues
Quickly route high-priority concerns to on-site staff when needed.
Who it’s built for
From a two-room B&B to a 500-room resort — it just works
Oravoice adapts to your property type, call volume, and guest expectations from day one.
Handles check-in questions at any hour
Answers arrival time queries, logs early check-in requests, and alerts your team — even at 2am.
Proactively upsells upgrades & packages
Offers room upgrades, spa bookings, and dining on every inbound and outbound call — consistently, every time.
Catches complaints before they hit TripAdvisor
Logs guest issues instantly and pings on-duty staff by SMS — turning a 1-star moment into a resolved one.
Calls guests before & after their stay
Pre-arrival confirmations capture special requests. Post-stay calls generate reviews and re-bookings automatically.
Speaks your guest’s language — automatically
100+ natural voices across languages and accents. Detects language instantly, no key presses needed. Essential for international hotels.
Smart Follow-Up Call Automation
Automatically schedule follow-up calls, reminders, or actions based on conversation outcomes and customer responses.
Full call analytics & revenue dashboard
Every call transcribed, every booking tracked. See peak call times, conversion rates, missed revenue recovered, and upsell performance by week.
Smart IVR routing — right person, every time
Routes housekeeping requests, maintenance, reservations, and complaints to the right team instantly — no hold music, no wrong transfers.
Make & Zapier Integration Support
Connect seamlessly with thousands of platforms and workflows using Make and Zapier integrations.
How It Works
Launch your AI hospitality receptionist in under an hour
No developers. No complicated setup. Just connect your Twilio or Telnyx number, customize your AI guest assistant, and automate reservations instantly.
-
1
Connect your Twilio or Telnyx number
Get a number from Twilio, Telnyx, or any supported VoIP provider and connect it to Oravoice in minutes — no technical setup required.
-
2
Customize your AI voice agent
Choose the voice, greeting, tone, and booking flow that match your brand experience.
-
3
Sync your calendar & booking system
Connect Google Calendar, PMS, or booking tools so reservations and guest details update automatically in real time.
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4
Go live 24/7
Your AI receptionist instantly answers calls, captures bookings, and handles guest inquiries — day or night.
Real Results
$14,200 extra monthly revenue — without adding staff
See how The Meridian Collection reduced missed calls, captured more direct bookings, and automated after-hours guest inquiries with OraVoice.
The Meridian Collection
4 boutique properties • London & Edinburgh • 280+ rooms
“Before OraVoice, late-night guest calls often went unanswered, and many bookings were lost to OTAs. Within weeks, we saw more direct reservations and fewer missed opportunities.”
DH
David H.
Group Operations Director, The Meridian Collection
The Meridian Collection · Results timeline
Before
40+ missed guest calls every week after 10pm
Guests calling after hours often reached voicemail or waited until morning for a response.
Week 1
OraVoice live in under 1 hour
Connected phone lines, synced calendars, configured booking flows, and captured the first direct booking on day one.
12 direct bookings captured in the first week
Week 6
Full after-hours automation active
312 guest calls handled automatically with faster response times and more direct reservations.
$14,200 additional monthly revenue
Your next booking could happen at 2am. Will someone answer?
Start your free 3-day trial and never miss another guest call.
Who it’s built for
From boutique hotels to global resort groups — OraVoice just works
OraVoice adapts to your property type, call volume, and guest expectations from day one — helping hospitality teams answer every call, capture more bookings, and deliver better guest experiences automatically.
Luxury & boutique hotels
Deliver premium guest experiences with instant reservations, concierge-style responses, and 24/7 call handling.
Concierge • Spa bookings • VIP guests
B&Bs & guesthouses
Capture more direct reservations without hiring extra staff — even during late-night and early-morning calls.
After-hours • Room bookings • Directions
Hotel groups & chains
Centralize call handling across multiple properties with smart routing, automation, and unified reporting.
Multi-property • IVR routing • CRM sync
Resorts & holiday parks
Manage high seasonal call volumes for stays, activities, dining, and guest services automatically.
Activities • Dining • Transportation
Events & group bookings
Capture wedding and group inquiries while routing leads directly to your events team.
Group inquiries • Event bookings • Corporate stays
Serviced apartments
Automate booking requests, self check-in instructions, guest support, and stay extensions with ease.
Self check-in • Stay extensions • Guest support
Airport & transit hotels
Answer urgent same-day bookings and late-night travel inquiries instantly — 24/7.
Same-day bookings • Shuttle info • 24/7 support
No-show & cancellation recovery
Automatically follow up with missed callers and canceled reservations to recover lost revenue.
Rebooking • Win-back calls • Outbound follow-ups
Plug in, not rip out
Connects to the tools you already use — in minutes
No new software to learn, no data to migrate. Oravoice slots into your existing stack including your PMS, CRM, and calendar.
Google Calendar
Calendly
Twilio
Zapier
Make.com
CSV / Excel Upload
Google Reviews
Zoho CRM
GoHighLevel
Mailchimp
PMS via API
SMS & WhatsApp
TripAdvisor
HubSpot
ROI CALCULATOR
Calculate your missed revenue right now
Move the sliders to match your property. See exactly how much revenue is walking out the door every night — and what Oravoice puts back.
Your Property at a Glance
Based on 400+ hotel benchmarks · 15% of answered calls convert to bookings (industry avg).
Calls per day
45
% of calls currently missed
38%
Average Daily Rate (ADR)
$180
Average length of stay (nights)
2
How we calculate (annual)
Missed calls / year = calls/day × 365 × (missed % ÷ 100) × 51.5% after-hours share.
Bookings lost / year = missed calls × 40% bookable-intent rate (reservation & availability inquiries).
Revenue lost = bookings lost × ADR × (avg nights ÷ 5). Recovered = revenue lost × 85% Oravoice capture rate.
Annual revenue currently lost
$91,980
from missed after-hours calls
- Missed calls / year 3,194
- Bookings lost / year 1,278
- Revenue Oravoice recovers $78,183
- Oravoice recovery rate 85%
Estimates based on industry averages. Actual results vary by property type, market, and configuration. Individual results may differ.
Recover this with Oravoice →
Make the switch
Better than a traditional receptionist — at a fraction of the cost
See how OraVoice compares to human receptionists and basic voicemail systems across the areas that matter most to hospitality teams.
Capability
OraVoice AI
Human Receptionist
Basic IVR / Voicemail
24/7 call answering
Always on
Shift-based
Records messages only
Natural guest conversations
Human-like AI
Yes
Menu-only
Takes & confirms reservations
Automated
Manual
Cannot book
Upsells rooms & add-ons
Automatic
Inconsistent
No
Multi-language support
100+ languages
Depends on staff
No
Handles multiple calls at once
Unlimited
One at a time
Queue only
CRM & calendar sync
Automatic
Manual updates
No
Call transcripts & analytics
Included
Not available
No
Estimated monthly cost
$2,500-$5,000+
Moderate
Simple, flat pricing
Pricing that scales with your hospitality—not your call volume.
No per-minute charges. No setup fees. No long-term contracts. Start fast, scale as you grow.
Booking reservations for multiple hotels or hospitality locations? Talk to sales for a custom hospitality plan →
From hotel operators
Trusted by hospitality teams that can’t afford missed calls
See why hotels, resorts, and guesthouses use Oravoice to answer every guest call, recover more direct bookings, and deliver 24/7 guest support.
We were missing late-night booking calls almost every day. Since switching to OraVoice, our direct bookings increased significantly, and many guests don’t realize they’re speaking with AI.
The booking experience feels incredibly natural. Our spa and dining upgrades increased because OraVoice consistently recommends them during reservation calls.
As a small B&B, we couldn’t provide 24/7 phone coverage without hiring more staff. OraVoice solved that in less than a day.
Got questions?
Everything hotel teams ask before choosing an AI voice agent
Straight answers to the questions hotel owners, GMs, revenue managers, and front desk teams ask most before deploying Oravoice.
Oravoice is a 24/7 AI voice agent built for hotels and hospitality businesses. It answers guest calls instantly, handles booking inquiries, shares room availability, captures reservations, answers FAQs, and routes urgent calls to staff when needed — all with natural, human-like conversations.
Oravoice works with most modern hotel phone systems, VoIP providers, and cloud communication platforms. Setup is simple, and our team helps connect your existing call flow without disrupting hotel operations.
If a request needs human assistance, Oravoice can transfer the call to your front desk, reservations team, or designated staff member. It can also capture guest details and create follow-up tasks so no opportunity is missed.
Yes. Oravoice can support multilingual guest interactions, helping hotels communicate with international travelers more effectively and improve the overall guest experience.
Most hotels can get started within a few days depending on integrations and workflow requirements. Our onboarding team handles setup, training, and optimization to ensure a smooth launch.
Absolutely. Oravoice is designed for boutique hotels, resorts, serviced apartments, vacation rentals, and hospitality groups of all sizes — not just large hotel chains.
Oravoice can connect with hotel CRMs, PMS platforms, booking systems, calendars, and communication tools to streamline reservations, guest management, and operational workflows.
Pricing depends on call volume, integrations, and required workflows. Oravoice offers flexible plans tailored for hospitality businesses, whether you operate a single property or multiple hotel locations.
Yes. Oravoice answers calls 24/7, helping hotels capture direct booking opportunities, reduce missed reservations, and handle peak-hour or after-hours guest inquiries automatically.
Yes. Hotels can use Oravoice for outbound guest reminders, booking confirmations, pre-arrival communication, feedback collection, promotional campaigns, and follow-up calls automatically.
Still have questions? We're here to help.
Schedule a Call →
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