The Missed-Booking Economy

Every unanswered call is a lost opportunity.

When guests call your hotel, they expect a quick answer. If no one picks up, they often move on to the next hotel. Oravoice AI voice agent helps you respond instantly, reduce missed bookings, and keep your front desk running smoothly.

62%

Of calls go unanswered after 9 PM

Late-night and peak-hour calls are often your highest-intent guests — ready to book. But limited staff availability means those opportunities are missed when it matters most.

78%

Guests book with the first hotel that responds

When travelers compare multiple hotels, speed is everything. The property that answers instantly wins the booking — even a short delay can cost you the guest.

$74K+

Annual revenue leakage per property

For a 40-room hotel, missed direct calls combined with OTA commissions quietly drain tens of thousands in high-margin bookings every year.

Hear it for yourself

Real calls. Real guests. Real results.

Oravoice is built for hotel operations. It understands guest intent, responds naturally, and helps with the most common front desk tasks without long wait times or missed calls.

Inbound Reservation Call

Hotels receive hundreds of booking inquiries every week. But when staff are busy, or calls come in after hours, high-intent guests often hang up — and book somewhere else.

Oravoice AI phone agent ensures every call is answered instantly, guiding guests from inquiry to confirmed booking in a single conversation.

Automated Reservation Handling
Automated Reservation Handling
Instantly answers incoming calls and walks guests through availability, room options, pricing, and booking confirmation — without putting them on hold or sending them to voicemail.
Automated Reservation Handling
Seamless, Human-Like Conversations
Natural, context-aware conversations that feel like a trained front desk agent. Oravoice understands guest intent, suggests the right room options, and handles follow-up questions effortlessly.
Automated Reservation Handling
Real-Time Booking & System Integration
Connects directly with your PMS or booking system to check availability, secure reservations, and send instant confirmations — all while your staff stays focused on in-house guests.
Reservation call: AI checks availability, room rates, and confirms booking with late checkout
What you get

One AI agent. Every call turned into an opportunity.

Oravoice handles up to 80% of repetitive front-desk calls — from bookings to guest requests and follow-ups — so your team can focus on in-person guests, not ringing phones.

24/7 Reservation Booking

Takes booking inquiries, checks live availability, presents room options, collects payment, and confirms reservations — all in one seamless call.

+31% direct bookings

Concierge & Local Recs

Answers guest questions instantly — from dining and transport to local experiences — while recommending relevant services that drive additional revenue.

Upsells F&B & experiences

Room Service & Requests

Handles in-stay requests like housekeeping and room service, routing them directly to your team for faster response and smoother operations.

Up to 40% faster response

Pre-Arrival Upsells

Confirms arrival details, offers upgrades, and promotes add-ons before check-in — increasing total spend per guest.

+$42 avg/stay

Post-Stay Reviews

Follows up after checkout, captures guest feedback, and encourages positive reviews while routing issues privately to your team.

+62% more reviews

Multi-Language & Transfer

Supports global guests with multilingual conversations and seamlessly transfers complex or VIP calls with full context.

28+ languages • zero context loss
THE SMARTER FRONT DESK

Cheaper Than a Front-Desk Hire. Better Than a Traditional Answering Service.

Here's how Oravoice compares to the most common ways hotels handle guest calls today.

Compare Against
Human Front Desk
Answering Service
Oravoice AI
24/7 Guest Call Coverage ✓ Limited shifts only ✕ Delayed response times ✓ Always available
Answers Calls Instantly ✕ Depends on staff availability ✕ Hold times during peak hours ✓ Answers in under 1 second
Handles Hotel Reservations ✕ Manual booking process ✕ Message-taking only ✓ Real-time booking assistance
Supports Multiple Languages ✕ Limited language support ✕ English-focused support ✓ Multilingual guest conversations
Handles High Call Volume ✕ One guest at a time ✕ Queue limitations ✓ Unlimited simultaneous calls
Captures After-Hours Bookings ✕ Missed overnight calls ✕ Limited booking capability ✓ 24/7 booking capture
CRM & Guest Data Sync ✕ Manual entry required ✕ No direct integrations ✓ Automatic CRM syncing
Predictable Monthly Pricing ✕ Hiring + training costs ✕ Per-call billing ✓ Flat monthly pricing
Go-Live Speed ✕ Weeks to hire/train ✕ Slow onboarding ✓ Live within 24–48 hours
ROI CALCULATOR

How much are you losing to missed calls?

Adjust the sliders to match your hotel or resort. We estimate monthly room revenue lost when guest calls go unanswered—and what Oravoice can help recover.

Your property at a glance
Hospitality benchmarks: front desks and reservations teams often miss a large share of inbound guest calls during check-in, weekends, and events—when OTAs and competitors answer first.
Inbound guest calls per day
65
% of guest calls missed
28%
Average Daily Rate (ADR)
$175
Average length of stay (nights)
2.0
How we calculate

Missed guest calls / month ≈ inbound calls/day × 30 × (missed % ÷ 100).

Est. monthly room revenue at risk ≈ missed/mo × 12% (bookable opportunities) × ADR × avg nights × 1.08 (OTA / displacement uplift).

Stays recovered (est.) ≈ opportunities × 88% capture. Net monthly gain ≈ recovered revenue − $299/mo plan.

Estimated monthly room revenue lost to missed guest calls
$24,778
Delayed answers mean fewer direct bookings, more OTA leakage, and weaker event or group capture.
Missed guest calls per month 546
Guest stays Oravoice helps recover (est.) 58
Oravoice Professional plan $299 / mo
Net monthly gain +$21,496
Recover this revenue with Oravoice
REAL RESULTS

Recovered $23K in Direct Booking Revenue Within 60 Days.

Before Oravoice, our team regularly missed late-night reservation calls because the front desk couldn’t answer every inquiry during peak hours.

Within the first week, we started capturing reservation calls we previously missed. In less than 60 days, we recovered over $23K in direct bookings and reduced OTA commission costs by 22%.

It also reduced pressure on our overnight front-desk staff.

MR
Marco Reyes
General Manager · Belvedere Boutique Hotels (7 properties)
$23K+
Recovered in month 2 alone
-38%
Missed call rate
4.8
Guest satisfaction
Simple, flat pricing

Pricing that scales with your hospitality—not your call volume.

No per-minute charges. No setup fees. No long-term contracts. Start fast, scale as you grow.

Booking reservations for multiple hotels or hospitality locations? Talk to sales for a custom hospitality plan →
FAQS

Questions hotel GMs actually ask.

Yes, Oravoice answers every guest call instantly to help hotels capture more reservations and reduce missed booking opportunities.

Yes, Oravoice can handle reservation inquiries, check room availability, and help guests complete bookings automatically.

Oravoice manages high call volumes simultaneously so guests receive faster responses without long wait times.

Yes, Oravoice can answer questions about check-in, check-out, amenities, hotel policies, directions, and guest services at any time.

Yes, Oravoice provides 24/7 AI call handling for late-night bookings, guest questions, and emergency inquiries.

Yes, Oravoice supports multilingual AI conversations to help hotels serve guests in multiple languages.

Yes, Oravoice remembers previous interactions to deliver more personalized and context-aware guest communication.

Yes, Oravoice integrates with booking platforms, CRM tools, and hospitality workflows to automate guest communication.

Yes, Oravoice can automatically send confirmations, reminders, and follow-up communication after guest interactions.

Yes, Oravoice is designed for hotels, resorts, hospitality groups, vacation rentals, and travel businesses.

Still have questions? We're here to help.

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