Answers customer calls 24/7
Handles product questions, order inquiries, and support requests — with live escalation when needed.
The Missed-Sales Economy
What happens when every customer inquiry is answered instantly
Ecommerce businesses using oravoice’s AI voice receptionist see measurable sales, customer service, and operational improvements within the first 90 days. Results vary based on order volume, support complexity, and product catalog size.
52%
Reduction in customer support call burden
Free support teams to focus on high-value customer interactions and issue resolution.
40%
Increase in after-hours conversions captured
Convert missed customer inquiries into completed purchases anytime.
34%
Average revenue growth from automated upselling and abandoned cart recovery
Increase AOV through smart product recommendations and support.
<15s
Average escalation time for urgent customer concerns
Quickly route payment, shipping, or VIP customer issues to live teams.
What it does
Everything your support & sales team needs — on autopilot
oravoice adapts to your catalog, order volume, and customer support workflows from day one.
Assists with sales & product questions
Guides shoppers through products, sizing, availability, and purchase decisions in natural conversation.
Tracks orders automatically
Looks up order status, shipping updates, and delivery ETAs — synced to your store systems.
Handles returns & support tickets
Processes return requests, exchanges, and common support issues — escalating complex cases in under 15 seconds.
Captures upsell opportunities
Recommends complementary products, bundles, and upgrades to increase average order value on every call.
Speaks your customer’s language — automatically
100+ natural voices across languages and accents — essential for global brands and multi-market ecommerce operations.
Smart Follow-Up Call Automation
Automatically schedule follow-up calls, reminders, or actions based on conversation outcomes and customer responses.
Full call analytics & compliance dashboard
Every call transcribed and tracked. See peak volumes, conversion rates, and recovered revenue by week.
Smart routing — sales or support, every time
Routes VIP, billing, and technical inquiries to the right team — no wrong transfers.
Make & Zapier Integration Support
Connect seamlessly with thousands of platforms and workflows using Make and Zapier integrations.
How It Works
Launch your AI e-commerce receptionist in under an hour
No developers. No complicated setup. Just connect your Twilio or Telnyx number, customize your AI support assistant, and automate customer calls instantly.
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1
Connect your Twilio or Telnyx number
Get a number from Twilio, Telnyx, or any supported VoIP provider and connect it to Oravoice in minutes — no technical setup required.
-
2
Customize your AI sales & support assistant
Choose voice, brand tone, workflows, product catalog integrations, and escalation rules.
-
3
Sync ecommerce tools & CRM systems
Connect Shopify, WooCommerce, CRM, support tools, inventory systems, and customer databases.
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4
Go live 24/7
Your AI receptionist instantly handles customer calls, sales support, order tracking, and support tickets day or night.
Real Results
$31,500 extra monthly revenue — without increasing support payroll
See how NovaStyle Commerce Group reduced missed sales opportunities, improved customer support, and recovered abandoned purchases with oravoice.
NovaStyle Commerce Group
12 DTC brands • UK & EU markets
“Before oravoice, after-hours inquiries and high support volume meant lost customers and abandoned purchases. Within weeks, conversion rates improved significantly.”
LK
Liam K.
VP of Ecommerce Operations, NovaStyle
NovaStyle Commerce Group · Results timeline
Before
120+ missed customer calls weekly
After-hours inquiries and peak support volume left shoppers waiting — many abandoned purchases.
Week 1
oravoice live in under 1 hour
Connected support lines, synced store platforms, and configured sales flows across DTC brands.
45 new customer conversions first week
Week 6
1,850+ customer interactions automated
Full automation across support, order tracking, and sales with faster customer response times.
$31,500 additional monthly revenue
Your next sale could happen after midnight. Will someone answer?
Start your free 3-day trial and never miss another customer call.
Who it’s built for
From startup brands to enterprise online retailers — oravoice just works
oravoice adapts to your catalog, order volume, and support needs from day one — helping ecommerce teams answer every call, convert more sales, and deliver better customer experiences automatically.
DTC brands
Sales support, product education, and customer loyalty around the clock.
Sales support • Product education • Customer loyalty
Fashion & apparel retailers
Sizing support, style recommendations, and returns handled automatically.
Sizing support • Style recommendations • Returns
Electronics stores
Technical support, warranty upsells, and product comparisons.
Technical support • Warranty upsells • Product comparisons
Beauty & wellness ecommerce
Subscriptions, upsells, and customer retention handled 24/7.
Subscriptions • Upsells • Customer retention
Home goods retailers
Inventory support, shipping assistance, and product bundles.
Inventory support • Shipping assistance • Product bundles
Marketplaces
High-volume customer service, vendor routing, and order management.
High-volume customer service • Vendor routing • Order management
Subscription commerce brands
Retention, billing support, and upsells.
Retention • Billing support • Upsells
Enterprise ecommerce groups
Multi-brand operations, unified reporting, and scalable automation.
Multi-brand operations • Unified reporting • Scalable automation
Plug in, not rip out
Connects to the tools you already use — in minutes
No new software to learn, no data to migrate. Oravoice slots into your existing stack including your PMS, CRM, and calendar.
Google Calendar
Calendly
Twilio
Zapier
Make.com
CSV / Excel Upload
Google Reviews
Zoho CRM
GoHighLevel
Mailchimp
PMS via API
SMS & WhatsApp
TripAdvisor
HubSpot
ROI CALCULATOR
Calculate your missed revenue right now
Move the sliders to match your ecommerce business. See exactly how much revenue is walking out the door every week — and what oravoice puts back.
Your Business at a Glance
Based on 500+ ecommerce benchmarks · 18% of answered calls convert to completed purchases (industry avg).
Calls per day
55
% of calls currently missed
24%
Avg. order value
$135
Purchase conversion weight
18%
How we calculate (annual)
Missed calls / year = calls/day × 365 × (missed % ÷ 100) × 40% after-hours & peak-volume share.
Opportunities lost / year = missed calls × 35% purchase-ready intent rate (sales & support inquiries).
Revenue lost = opportunities lost × avg order value × conversion weight (%). Recovered = revenue lost × 85% oravoice capture rate.
Annual revenue currently lost
$18,198
from missed customer calls
- Missed calls / year 1,928
- Opportunities lost / year 674
- Revenue oravoice recovers $15,468
- oravoice recovery rate 85%
Estimates based on industry averages. Actual results vary by store type, catalog size, and configuration. Individual results may differ.
Recover this with Oravoice →
Make the switch
Better than traditional support teams alone — at a fraction of the cost
See how oravoice compares to human support teams and basic voicemail across the areas that matter most to ecommerce brands.
Capability
oravoice AI
Human Support Team
Basic Voicemail
24/7 customer support
Always on
Shift-based
Records messages only
Natural customer conversations
Human-like AI
Yes
Menu-only
Sales assistance
Automated
Partial
No
Order tracking & support
Automated
Manual
No
Multi-language support
100+ languages
Depends on staff
No
Handles multiple customers simultaneously
Unlimited
Limited
Queue only
CRM/store sync
Automatic
Manual updates
No
Analytics & transcripts
Included
Partial
No
Estimated monthly cost
$5,000–$15,000+
Moderate
Simple, flat pricing
Pricing that scales with your ecommerce business—not your call volume.
No per-minute charges. No setup fees. No long-term contracts. Start fast, scale as you grow.
Managing multiple brands or storefronts? Talk to sales for a custom ecommerce plan →
From ecommerce operators
Trusted by ecommerce brands that can’t afford missed sales
See why DTC brands, online retailers, and commerce groups use Oravoice to answer every call, recover sales, and deliver 24/7 customer support.
“oravoice helped us recover abandoned sales opportunities almost immediately.”
“Our support costs dropped while customer satisfaction increased significantly.”
“The AI’s upsell capabilities directly increased our average order value.”
Got questions?
Everything ecommerce brands ask before choosing an AI voice agent
Straight answers to the questions ecommerce brands ask most before deploying oravoice.
oravoice is a 24/7 AI receptionist that answers customer calls, supports purchases, handles customer service, and improves conversions automatically.
Yes. It assists customers with products, checkout support, upsells, and order inquiries.
Yes. It integrates with major ecommerce platforms, CRM systems, and support tools.
Absolutely. oravoice supports over 100 languages.
Calls can be escalated immediately to human teams.
Most ecommerce brands go live in under an hour.
Yes. oravoice scales from startup DTC brands to enterprise commerce groups.
Yes. It captures missed sales, improves customer service, and drives upsells.
Yes. Use it for abandoned cart recovery, loyalty promotions, customer follow-ups, and product campaigns.
Still have questions? We're here to help.
Schedule a Call →
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