24/7 Sales & Order Capture
Answers customer inquiries instantly.
+46% more order conversions
The Missed-Booking Economy
Every missed customer call risks lost sales, retention, and ecommerce growth.
Without AI phone answering for ecommerce, online stores lose product inquiries, order conversions, customer trust, abandoned carts, and repeat buyers to voicemail, delayed support, or overwhelmed service teams. In ecommerce, speed, support, and convenience directly impact revenue and long-term customer value.
74%
Of ecommerce customer inquiries go unanswered during high-volume periods
Support teams often struggle to keep up while potential sales move to competitors.
82%
Of online shoppers buy from brands that respond first
Fast customer communication is one of the strongest drivers of conversion.
$96K+
Lost annually per store from missed customer opportunities
Missed orders, abandoned carts, delayed responses, and retention failures silently reduce growth.
Hear it for yourself
Human-like conversations that help ecommerce brands sell more.
Here’s how Oravoice handles ecommerce sales inquiries, order support, abandoned cart recovery, customer retention, and support communication around the clock—without lost revenue or delayed service.
Inbound Sales Inquiry
Customers call regarding product details, order support, promotions, pricing, and purchase decisions.
Automated Customer Qualification
Oravoice answers instantly, captures purchase intent, urgency, product preferences, and customer needs.
Order & Purchase Support Automation
Supports order completion, purchase assistance, and product selection instantly.
Ecommerce Platform Integration
Integrates with CRM, Shopify, ecommerce tools, and customer workflows.
What you get
One AI ecommerce growth platform. Every customer conversation handled.
Oravoice automates ecommerce communication for online stores, Shopify brands, DTC businesses, and retailers — increasing conversions, recovering lost sales, improving customer retention, and reducing support costs.
Automated Customer Support
Handles order support, returns, and shipping automation.
2× faster support response
Cart Recovery & Retention Automation
Recovers lost sales and improves customer lifetime value.
+39% more recovered revenue
Customer Service Workflow Automation
Reduces support workload while improving satisfaction.
-53% support overhead
Review & Loyalty Automation
Boosts retention and repeat purchases.
+58% more positive customer reviews
Multi-Language & Smart Routing
Supports global customers while prioritizing high-value sales opportunities.
Scalable ecommerce growth
THE SMARTER HIRE
Cheaper than a customer service team.
Better than traditional call centers.
Here's how Oravoice compares to the most common ways ecommerce brands handle customer calls today.
| Feature |
In-house Support Team
|
Traditional Call Center
|
Oravoice AI
|
|---|---|---|---|
| Available 24/7 | ✕ | ✓ | ✓ |
| Sales inquiry automation | ✕ | ✕ | ✓ |
| Order support automation | ✕ | ✕ | ✓ |
| Cart abandonment recovery | ✕ | ✕ | ✓ |
| Product inquiry support | ✓ | ✕ | ✓ |
| CRM & ecommerce integration | ✕ | ✕ | ✓ |
| Multi-store scalability | ✕ | ✕ | ✓ |
| Customer retention automation | ✕ | ✕ | ✓ |
| Review & loyalty workflows | ✕ | ✕ | ✓ |
| No overtime or sick days | ✕ | ✓ | ✓ |
ROI CALCULATOR
How much are you losing to missed calls?
Adjust the sliders to match your store. We estimate monthly order revenue lost when shoppers call about products, shipping, and support — and what Oravoice can help recover.
Your store at a glance
E-commerce benchmarks: high-intent shoppers call about sizing, delivery, and exchanges — peaks align with campaigns and weekends.
Inbound shopper calls per day
140
% of calls missed
25%
Average order value (AOV)
$94
Orders per recovered conversation
1.26×
How we calculate
Missed shopper calls / month ≈ inbound calls/day × 30 × (missed % ÷ 100).
Est. monthly order revenue at risk ≈ missed/mo × 20% (commerce-ready intent) × AOV × orders per conversation × 1.04 (returns / promo leakage buffer).
Recovered orders (est.) ≈ missed/mo × 20% × 86% capture. Net monthly gain ≈ recovered revenue − $299/mo plan.
Estimated monthly order revenue lost to missed calls
$25,867
Unanswered calls push buyers to marketplaces, chargebacks, and one-star “no one picked up” moments.
Missed calls per month
1,050
Recovered orders (est.)
181
Oravoice Professional plan
$299 / mo
Net monthly gain
+$21,947
REAL RESULTS
$88K+ recovered in ecommerce revenue within 60 days
Our support and sales teams were missing hundreds of customer opportunities each month due to rapid scaling. Oravoice immediately started capturing orders, recovering abandoned carts, and improving customer communication.
By month two, we generated over $88K in additional revenue from previously lost ecommerce opportunities.
EC
Emily Carter
VP of Ecommerce Growth, UrbanTrend Retail (5 online brands)
$88K+
recovered in month 2
-37%
missed call rate
4.9
client satisfaction
Simple, flat pricing
Pricing that scales with your ecommerce brand—not your customer support volume.
No setup fees. No per-minute charges. No long-term contracts. Deploy quickly. Scale across stores, brands, teams, and marketplaces with ease.
Managing multiple stores or high order volumes? Talk to sales for a custom eCommerce plan →
FAQS
Questions ecommerce teams need answered instantly.
Yes, Oravoice answers customer calls instantly to help ecommerce businesses recover more sales opportunities.
Yes, Oravoice can answer customer questions related to orders, shipping, returns, and deliveries.
Oravoice can manage high customer call volumes during promotions, launches, and holiday sales periods.
Yes, Oravoice delivers continuous customer support for ecommerce businesses.
Yes, Oravoice can handle common customer inquiries related to products, returns, and store policies.
Yes, Oravoice can manage multiple customer conversations simultaneously during peak shopping periods.
Yes, Oravoice uses conversation memory and customer history to create more personalized support interactions.
Yes, Oravoice supports integrations with ecommerce tools, CRM systems, and workflow platforms.
Yes, Oravoice can automatically send order updates, reminders, and customer communication.
Yes, Oravoice supports ecommerce brands, DTC businesses, Shopify stores, and online retailers.
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