Books service & repair appointments 24/7
Oil changes, brakes, diagnostics, recalls, and preventative maintenance — with instant handoff when a bay or advisor is needed.
The Missed-Appointment Economy
What happens when every customer call is answered instantly
Automotive businesses using oravoice’s AI voice receptionist see measurable improvements across fixed operations, customer retention, lead conversion, and service lane utilization within the first 90 days.
48%
Reduction in service desk and front-office call burden
Free advisors and staff to focus on repairs, customer experience, and in-store conversions.
42%
Increase in after-hours appointments captured
Convert missed evenings, weekends, and emergency inquiries into confirmed bookings.
34%
Average increase in service bay utilization
Fill more available slots with automated scheduling and recall recovery.
30%
Average revenue growth from upsells
Promote maintenance bundles, tire packages, diagnostics, accessories, detailing, and warranty upgrades.
<25s
Average escalation time for urgent customer needs
Route roadside emergencies, VIP sales calls, or high-priority service issues instantly.
What it does
Everything your service desk & BDC need — on autopilot
oravoice adapts to your dealership, repair shop, or fleet operation from day one — same-day oil changes to major repairs and sales inquiries.
Qualifies dealership & used-car leads
Captures budget, trade-in, timeline, and financing signals — then routes hot buyers to sales or BDC.
Schedules test drives & vehicle drop-offs
Confirms showroom visits, loaner pickups, and shuttle requests — synced to your DMS or calendar.
Handles recalls & warranty questions
Explains campaign eligibility, books recall appointments, and routes complex warranty cases to the right department.
Fills the service lane during peak hours
Absorbs overflow calls so advisors stay focused on customers in the drive — fewer abandoned rings.
Speaks your customers’ languages
100+ natural voices across languages and accents — ideal for diverse metro markets and tourist-heavy regions.
Smart Follow-Up Call Automation
Automatically schedule follow-up calls, reminders, or actions based on conversation outcomes and customer responses.
Fixed ops & sales analytics
Transcripts, abandon rates, upsell attach, and peak call windows — so you can staff and market smarter.
Smart routing — service, sales, parts, or roadside
Intent-based transfers so callers reach the right team on the first try — including emergency escalation paths.
Outbound retention & recall campaigns
Maintenance reminders, declined-service follow-up, win-back offers, and recall outreach — without burning out your BDC.
How it works
Launch your AI automotive receptionist in under an hour
No developers. No complicated setup. Just connect your Twilio or Telnyx number, customize your AI dealership assistant, and automate lead capture instantly.
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1
Connect your Twilio or Telnyx number
Get a number from Twilio, Telnyx, or any supported VoIP provider and connect it to Oravoice in minutes — no technical setup required.
-
2
Customize your AI receptionist
Configure dealership, repair shop, or service center scripts, workflows, greetings, and escalation rules.
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3
Sync your DMS, CRM, and service scheduling systems
Integrate with dealership software, service calendars, lead systems, and customer databases.
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4
Go live 24/7
Your AI receptionist instantly manages calls, appointments, and leads around the clock.
Real Results
$21,400 extra monthly revenue — without increasing payroll
See how Velocity Auto Group reduced missed calls, increased service lane efficiency, improved CSI scores, and captured more sales opportunities with oravoice.
Velocity Auto Group
5 dealership + service locations • Birmingham & Leeds
“Before oravoice, we were losing service appointments, internet leads, and after-hours inquiries every week. Within weeks, our repair orders increased, service advisors were more efficient, and lead response times dropped dramatically.”
NP
Nathan P.
Group Fixed Ops Director, Velocity Auto Group
Velocity Auto Group · Results timeline
Before
75+ missed service and sales calls weekly
High advisor overload and underutilized service bays.
Week 1
oravoice deployed in under 1 hour
24 new appointments captured first week
Week 6
640+ customer calls handled automatically
$21,400 additional monthly revenue 31% increase in service utilization
Your next high-value customer may call after hours. Will someone answer?
Book a free demo and put every service and sales opportunity on autopilot.
Who it’s built for
From independent repair shops to enterprise dealership groups — oravoice scales with you
Built for every automotive segment — dealerships, service centers, fleets, and mobility providers.
Independent auto repair shops
Book repairs and diagnostics without hiring a full-time receptionist.
Repair orders • Diagnostics • Maintenance scheduling
Franchise & OEM dealerships
Unify sales, service, and F&I call handling across rooftops.
Sales leads • F&I inquiries • Test drives • Recall campaigns
EV dealerships & service centers
Support charging questions, software appointments, and specialized diagnostics.
Charging support • Software appointments • Specialized diagnostics
Collision repair centers
Coordinate insurance claims, estimates, and repair scheduling from the first call.
Insurance claims • Estimate scheduling • Repair coordination
Fleet management providers
Schedule commercial vehicles and preventative maintenance at scale.
Commercial vehicle scheduling • Preventative maintenance
Luxury dealerships
White-glove VIP concierge and premium appointment handling.
VIP concierge service • Premium appointment handling
Used vehicle dealers
Qualify inventory, financing, and trade-in inquiries on every ring.
Inventory inquiries • Financing • Trade-in qualification
Roadside & towing providers
Emergency dispatch and after-hours customer routing without delay.
Emergency dispatch • Customer routing • After-hours support
Car rental & mobility providers
Booking support, vehicle swaps, and reservation management around the clock.
Booking support • Vehicle swaps • Reservation management
Plug in, not rip out
Connects to the tools you already use — in minutes
No new software to learn, no data to migrate. Oravoice slots into your existing stack including your PMS, CRM, and calendar.
Google Calendar
Calendly
Twilio
Zapier
Make.com
CSV / Excel Upload
Google Reviews
Zoho CRM
GoHighLevel
Mailchimp
PMS via API
SMS & WhatsApp
TripAdvisor
HubSpot
ROI CALCULATOR
Calculate your missed revenue right now
Move the sliders to match your automotive business. See exactly how much revenue is walking out the door every week — and what oravoice puts back.
Your Business at a Glance
Based on 500+ automotive benchmarks · 18% of answered calls convert to booked service or sales appointments (industry avg).
Calls per day
52
% of calls currently missed
26%
Avg. repair order value
$395
Booking conversion weight
18%
How we calculate (annual)
Missed calls / year = calls/day × 365 × (missed % ÷ 100) × 40% after-hours & peak-hour share.
Opportunities lost / year = missed calls × 35% service- or sales-ready intent rate.
Revenue lost = opportunities lost × avg repair order value × conversion weight (%). Recovered = revenue lost × 85% oravoice capture rate.
Annual revenue currently lost
$49,130
from missed service & sales calls
- Missed calls / year 1,973
- Opportunities lost / year 691
- Revenue oravoice recovers $41,761
- oravoice recovery rate 85%
Estimates based on industry averages. Actual results vary by market, dealership type, and configuration. Individual results may differ.
Recover this with Oravoice →
Make the switch
Better than a receptionist, BDC team, or voicemail — at a fraction of the cost
See how oravoice compares across the capabilities that matter most to automotive operators.
Capability
oravoice AI
Human Receptionist
BDC Team
Basic Voicemail
24/7 call answering
Always on
Shift-based
Limited
Records messages only
Service scheduling
Automated
Manual
Yes
No
Sales lead qualification
Automatic
Limited
Yes
No
Recall appointment automation
Yes
Manual
Partial
No
Financing inquiries
Yes
Limited
Yes
No
Upsell opportunities
Automatic
Inconsistent
Partial
No
Multi-location routing
Seamless
Limited
Complex
No
Multi-language support
100+ languages
Depends
Depends
No
Handles multiple calls
Unlimited
One at a time
Team-limited
Queue only
CRM/DMS sync
Automatic
Manual
Manual
No
Analytics & transcripts
Included
No
Partial
No
Estimated monthly cost
$2,500–$5,000+
Moderate
Moderate
Simple, flat pricing
Pricing that scales with your automotive business—not your call volume.
No per-minute charges. No setup fees. No long-term contracts. Start fast, scale as you grow.
Managing multiple rooftops or service locations? Talk to sales for a custom automotive plan →
From automotive operators
Trusted by automotive businesses that can’t afford missed revenue opportunities
See why dealerships, repair groups, and fleet operators use Oravoice to answer every call and grow fixed ops revenue.
“Peak-hour missed calls used to hurt both service revenue and CSI. oravoice transformed our service lane efficiency almost immediately.”
“Every after-hours sales inquiry is now captured, qualified, and routed properly. Our lead conversion has improved significantly.”
“oravoice helped us improve fixed ops utilization, streamline bookings, and recover lost revenue without hiring additional BDC staff.”
Got questions?
Everything automotive operators ask before choosing an AI voice agent
Straight answers to the questions automotive teams ask most before deploying oravoice.
oravoice is a 24/7 AI receptionist that answers calls, schedules appointments, captures sales leads, handles service inquiries, and automates customer communication.
Yes. It manages service bookings, repairs, recalls, diagnostics, and preventative maintenance.
Absolutely. It supports vehicle sales, test drives, financing inquiries, and lead qualification.
Yes. It integrates with dealership systems, service software, calendars, and customer databases.
Calls can be escalated instantly to service teams, sales departments, or management.
Most businesses go live in under an hour.
Yes. oravoice scales from small garages to enterprise dealer groups.
Yes. By reducing missed calls, improving service lane utilization, and increasing upsells, it directly boosts profitability.
Yes. Use it for maintenance reminders, recall campaigns, financing follow-ups, customer win-back campaigns, and service retention.
Still have questions? We're here to help.
Schedule a Call →
More automotive solutions
Built for every corner of the automotive market
Whether you run a dealership, repair shop, or fleet operation — see how oravoice captures calls and books appointments across your business.
Dealerships
AI for Sales, Service & F&I Calls
Qualify leads, book test drives, schedule service, and route financing inquiries 24/7 — even after the lot closes.
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Repair shops
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Book oil changes, diagnostics, and repair orders without adding front-desk staff — capture every after-hours call.
Read guide →
Fleet & mobility
AI for Fleet Scheduling & Roadside
Coordinate commercial maintenance, emergency dispatch, and rental reservations automatically.
Read guide →